Outpatient Medical Billing Australia

Outpatient Medical Billing: An Educational Guide for Australian Specialists

Service scope: DEVZ provides inpatient medical billing administration only. This page is for general education, not an offer of outpatient billing services. Learn about our inpatient services.

DEVZ Solutions provides dedicated inpatient medical billing, not outpatient billing administration. This article explains outpatient billing concepts for doctors comparing claiming options. This can include specialist rooms billing, Medicare patient claims, private billing and bulk billing.

Inpatient is our service. Outpatient billing information is educational.

Outpatient billing is usually more straightforward than inpatient billing because it generally involves fewer payer layers and does not usually require the same Medicare/private health fund split used for admitted private patients. Many established practices handle it internally. New doctors, solo specialists and small practices may not have dedicated billing staff, so DEVZ can manage the outpatient workflow alongside inpatient work.

What outpatient medical billing can include

  • Specialist consultations in rooms
  • Medicare patient claims
  • Bulk-billed eligible services
  • Privately billed services where the doctor charges above the Medicare benefit
  • Claim corrections and follow-up
  • Reconciliation of billing activity

Bulk billing in an outpatient setting

When an eligible service is bulk billed, the patient assigns the Medicare benefit to the provider as full payment and has no out-of-pocket cost for that service. Services Australia provides electronic claiming options for bulk bill claims. Services Australia: claiming bulk bill payments.

Private outpatient billing

If a specialist does not bulk bill, the doctor may set a fee above the Medicare benefit. The patient may then have an out-of-pocket cost equal to the difference between the fee and the Medicare benefit. The Australian Government Medical Costs Finder explains this model for specialist appointments. Medical Costs Finder.

Who uses outsourced outpatient billing?

An appropriately qualified outpatient billing provider may be useful for new specialists starting private practice, doctors working across several locations, solo practitioners and practices that do not yet have enough billing volume to justify employing a dedicated staff member.

Frequently asked questions

Does DEVZ do outpatient billing?

No. DEVZ provides inpatient billing administration only. Outpatient content on this site is general educational information.

Can a specialist bulk bill an outpatient service?

Yes, where the service is Medicare-eligible and the practitioner chooses to bulk bill it under the applicable rules.

Is outpatient billing simpler than inpatient billing?

It is often administratively simpler because admitted private-patient billing may involve Medicare, a private health insurer, ECLIPSE, gap arrangements and hospital-specific information.

Need inpatient billing support?

DEVZ Solutions specialises in inpatient medical billing and can also manage outpatient, private and bulk-billed specialist work when required.

Discuss your billing needs
General information only. Claiming requirements vary by service, patient, provider, hospital, insurer and current Medicare rules. Confirm current requirements with Services Australia, MBS Online and the relevant private health insurer.